Privacy Policy

Effective Date: June 25, 2026

Charlotte Signs and Banners respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information submitted through our website, charlottesignsandbanners.com.

By using this website, you agree to the terms of this Privacy Policy.

Who We Are

Charlotte Signs and Banners provides custom signage, banners, graphics, vehicle wraps, wall murals, and related marketing signage services for businesses and organizations in the Charlotte, NC and Fort Mill, SC area.

Charlotte Signs and Banners
3575 Andrew L Tucker Rd. Suite 104
Fort Mill, SC 29715
Phone: 704-893-8334
Email: info@charlottesignsandbanners.com

Information We Collect

We may collect personal information when you voluntarily submit it through our website, including when you fill out a contact form, request a quote, call us, email us, or otherwise communicate with us.

The information we may collect includes:

  • Name
  • Business name
  • Email address
  • Phone number
  • Project details or message content
  • Uploaded files, artwork, logos, or reference materials if submitted through a form
  • Any other information you choose to provide

We may also collect basic technical information automatically when you visit our website, such as browser type, device type, IP address, pages visited, and general website usage information.

How We Use Your Information

We use the information we collect to:

  • Respond to your questions or quote requests
  • Communicate with you about signage, banner, graphics, or wrap projects
  • Provide customer service
  • Prepare estimates, proposals, or project recommendations
  • Improve our website and services
  • Maintain website security and prevent misuse
  • Follow up on requests you submit through the website

We do not sell your personal information.

Contact Forms

When you submit a contact form on our website, the information you provide is sent to us so we can respond to your inquiry. This may include your name, phone number, email address, business information, project details, and any uploaded files.

Please do not submit sensitive personal information through our website forms.

Cookies and Website Tracking

Our website may use cookies or similar technologies to help the website function properly, improve user experience, understand website traffic, and support basic analytics or marketing features.

Cookies are small files stored on your device by your browser. You can disable cookies through your browser settings, but some parts of the website may not function properly if cookies are turned off.

Analytics and Advertising

We may use website analytics tools, such as Google Analytics or similar services, to understand how visitors use our website. These tools may collect information such as pages visited, time on site, device type, browser type, and general location data.

We may also use advertising or remarketing tools in the future to promote our services online. These tools may use cookies or tracking technologies to show relevant ads or measure advertising performance.

How We Share Information

We may share your information only when necessary to operate our business and provide services to you. This may include sharing information with:

  • Website hosting providers
  • Email and form delivery services
  • Project management or customer communication tools
  • Payment processors, if applicable
  • Vendors or subcontractors involved in completing your signage or graphics project
  • Legal or regulatory authorities if required by law

We do not sell, rent, or trade your personal information.

Data Security

We take reasonable steps to protect the information submitted through our website. However, no website, email system, or online transmission method is completely secure. For that reason, we cannot guarantee absolute security of information transmitted through our website.

Data Retention

We retain submitted information for as long as necessary to respond to inquiries, provide services, maintain business records, resolve disputes, and comply with legal obligations.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, or limitation of certain personal information we maintain about you.

To make a privacy-related request, contact us at:

info@charlottesignsandbanners.com

California Privacy Notice

If you are a California resident, you may have certain rights under California privacy laws, including the right to know what personal information we collect, request deletion of certain information, correct inaccurate information, and opt out of the sale or sharing of personal information.

Charlotte Signs and Banners does not sell personal information.

To submit a privacy request, contact us at:

info@charlottesignsandbanners.com

Children’s Privacy

Our website is intended for general business audiences and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Links to Other Websites

Our website may contain links to third-party websites, social media platforms, or outside services. We are not responsible for the privacy practices, content, or security of third-party websites.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

For questions about this Privacy Policy or how your information is handled, contact us at:

Charlotte Signs and Banners
3575 Andrew L Tucker Rd. Suite 104
Fort Mill, SC 29715
Phone: 704-893-8334
Email: info@charlottesignsandbanners.com